Customer Portal is a web-based interface that allows agents to share specific account related information with their customers. Once customer portal has been set up and customers have been added to the portal, users may filter by and view specific order, manufacturer, and project information.
The O4 Customer Portal consists of four sections, all of which display different types of information that may be important to the customer. These sections include:
- The Order Status Section displays order status updates and information.
- The Line Card Section displays information about individual manufacturers.
- The Bid Board Section displays bid information.
- The Products Section displays information about specific products and catalog numbers.