Loading Signify Order Status

Order Status updates are available for Signify. Users must first transmit the order to Signify. When an update is available, the user should receive an email from Signify containing a .xml file that OASIS will process to apply order status information. This article will explain how to load emailed .xml files into OASIS for Signify. 

Note: this article assumes that the Signify connectivity has been configured in OASIS. For more information, click here.

Loading Signify .xml Files into OASIS

1. Navigate to the Orders page.

2. Locate the .xml file on your desktop.

3. Drag and drop the .xml file into the Order page listing (where search results populate).

4. OASIS will begin processing the .xml file.

Processing the .xml File

OASIS will decode the .xml file in the background after the file is loaded into OASIS. If the order is found, then the order status information will be added to the order. Note: the order information must match exactly and must be unique in order to automatically apply to the order in OASIS. Order status information currently looks at PO number, fixture type, and the part number for each line in an order.

If the order status information does not match an order in OASIS, the order status information will be added to the Order Status Folder. The Order Status Folder will open automatically to show order status information that was unable to automatically apply, but users can also open the download folder manually.

To learn more about maintaining the Order Status Folder, click here.