Security Enhancements Across Our Web Services

As part of our ongoing commitment to protecting customer data, we are strengthening and standardizing the security configurations used across our web-based products and services. These enhancements have already been implemented across portions of our infrastructure. We are now working to ensure these standards are applied consistently across all products and services.
 

What Is Changing?

Our web services will continue to support TLS 1.2 and TLS 1.3, but will consistently enforce stricter requirements for accepted encryption ciphers. We are also updating SSL/TLS certificate configurations to ensure proper certificate chain validation. These changes align our services with modern security best practices and help protect communications between our systems and our customers.
 

Will This Affect You?

For the vast majority of customers, no action is required. Customers who already use modern web browsers, supported operating systems, who are up-to-date with security patches, and have more recent Oasis installations already support these security standards. However, older operating systems, outdated Oasis client software, and legacy integrations may experience connectivity issues as these requirements are enforced across all services.
 

What Should You Do?

We encourage customers and integration partners to verify that their systems support TLS 1.2 or TLS 1.3 with modern encryption ciphers, particularly if they rely on older servers with unsupported operating systems. These improvements are part of our ongoing efforts to provide a secure and reliable environment for all customers. 

If you have questions about compatibility, please contact our support team for assistance.