There are three processes that can help maximize performance when remote connecting or using OASIS Cloud Services. These include using the latest installers, connecting to the right driver, and enabling db caching.
Using the Latest Installer
Use the latest installers (2.7.3) to take advantage of driver updates on the installer. If your OASIS shows anything other than 2.7.3 in the Program files folder, then it is worth uninstalling and reinstalling. The latest installers can be found at www.oasissalessoftware.com/OASIS/install
Connecting to the Sybase Driver
Skip this section if you are hosted by Ingen Software, as your connection information will be unique.
Using the Sybase database kind can improve connection stability. To change to this driver, complete the following steps:
1. Navigate to the Configuration page.
2. Select "Software" from the drop-down list.
3. Select "Database Connection."
4. The "Database Login" window will appear.
5. Enter the following information:
- Kind- Sybase
- Server- IP address of your DB server
- Port- 2638
- User- oasis
- Password- oasis
6. Select "OK."
7. Close OASIS.
8. Go to "My Computer" or "This PC" and open the "C:" drive on your computer. For Windows Vista/7/8/10, the next folder will be "Users".
9. Open the folder of your login name.
10. Open the ".oasis" folder.
11. Locate and highlight the "lib" folder, and then select the "delete" key.
12. Restart OASIS.
Enable DB Caching
1. Navigate to the Configuration page.
2. Select "Software" from the drop-down list.
3. Select "Preferences."
4. The "Workstation Settings" window will appear.
5. Select the "Database" tab.
6. Check the "Cache database calls" box.
7. Select "OK."
8. Restart OASIS.
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