Conversations is an O4-exclusive feature that provides users with a platform to house internal communications over direct messages and phone calls. Important steps, questions, and processes that happen in your everyday business operations surrounding OASIS can be recorded and accessed all in one place, increasing efficiency in your workflow.
Conversations can be tied to transactions to record information regarding project details, order status, and customer requests, or they can be created separately as a way to ask questions or send general reminders to other OASIS users. This page will provide a list of all the features that O4 Conversations provide to help users accomplish more.
O4 Conversations Video- this video will walk you through how to use O4 Conversations, including how to navigate the feature, log a call, and create conversations.
Conversations Page vs. Conversations Tab- this article explains the difference between the Conversations page and the Conversations tab in a transaction.
The Conversations Page- the articles listed below discuss using the conversations feature through the Message Center in O4.
- Creating Conversations from the Conversations Page
- Creating Call Logs from the Conversations Page
- Receiving and Replying to Conversations
- Following Users on Conversations
The Conversations Tab- the article listed below discuss using the Conversations tab in a transaction.
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