How to Take a Screenshot

While attempting to resolve an issue, customer support will often request a screenshot of the issue. A screenshot is a picture of the screen you are currently viewing.

1. Navigate to the screen you intend to send a screenshot of.

2. To take a screenshot of one active screen, hold down "Alt" and then select "Print Screen."

3. To take a screenshot of two or more screens, select only "Print Screen."

4. Create a new email and address it to customer support at support@oasissalessoftware.com.

5. Select the body of the email, so your cursor is blinking.

6. Hold "Ctrl" and then select "V" to paste the screenshot into the email.

7. Insert a subject and the message.

8. Send the email.