The Shipping Notification Tile updates nightly and provides emailed shipping updates on orders to internal staff and customers.
The Shipping Notification Tile will only consider orders that:
- Are not closed
- Are within the shipment window defined in global settings
Use this tile to complete the following tasks:
- Provide timely email updates to internal staff and customers about new shipment details, such as shipment date and tracking. Note: the O4 Customer Portal is required to send customer emails
- Review the status of each shipping update email, such as when one has been sent and when the next update is scheduled to email.
- Filter orders by CSR and workgroup to track specific orders.
The following articles will describe how to use the Shipping Notification Tile:
Learn how to edit a tile.
Comments
0 comments
Please sign in to leave a comment.