Base URL and Notification Account Setup

The Base URL and Notification Account is required for several features in OASIS Online. This article will explain how to set up each setting.

1. Click the icon.

2. Select Configuration from the drop-down menu.

3. Click Software.

4. The Software page will appear.

5. Click the Global Settings tab, then the Web tab.

The Base URL

The Base URL is provided by Ingen Software and enables several Online features, such the ability to generate QR codes for Samples and utilize the Web Menu in OASIS Desktop (if you're a Hybrid user).

Note: If you have not received your Base URL, please email OASIS Support at support@oasissalessoftware.com.

The Notification Account 

The Notification Account controls the email address used to send email notifications. Conversations, Scheduled Reports, and some Tiles use email notifications to keep users informed. 

Email notifications can be sent from our OASIS Notifications email address, a user's email address, or from the OASIS Service user's email address.

OASIS Notifications Email Address

To send email notifications from notifications@oasissalessoftware.com, leave the Notification Account field blank.

Note: notifications@oasissalessoftware.com is unmonitored; do not use this email to contact OASIS Support. To contact OASIS Support, email support@oasissalessoftware.com or call 501-843-6750.

User's Email Address

To send email notifications from a user's email address, enter the user's User ID into the Notification Account field. The user must have the Microsoft Office 365 email connector configured.

OASIS Service User's Email Address

To send email notifications from a different email address, users can create an OASIS Service user. OASIS Service users are user accounts that have the OASIS Service User Type assigned. The OASIS Service User Type prevents access to Desktop and Online to avoid accidental license consumption or a change in your Online Service Tier, as well as other benefits, such as omittance from reporting. 

However, since the OASIS Service user must have the Microsoft Office 365 email connector configured, users must first assign the Legacy Only User Type to perform a one-time login to Desktop OASIS and configure the email. Permanent license files provide a temporary rotating license key designed for turnover that can be used to perform the one-time login.

Please contact OASIS Support for issues completing this step by emailing support@oasissalessoftware.com or calling 501-843-6750.