Setting Up Two-Factor Authentication

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O4 allows users to set up two-factor authentication (2FA). Once enabled, a user will be asked to provide a confirmation code each time they sign in. If a user remains signed in for more than 30 days, their access will expire, and the user will be signed out. This article will explain:

  • Enabling 2FA for yourself, another user, or all users
  • Signing in with 2FA

For a video walkthrough, watch our Two-Factor Authentication Setup Tutorial.

 

Enabling 2FA For Yourself

1. Click the supporthelp_1.png icon.

2. Select Security Settings from the drop-down list.

security_settings.PNG

3. The User Security page will appear.

4. Under the Authentication section, turn on Two Factor Authentication.

5. Click Apply.

 

Enabling 2FA For Another User

Requirements:

1. Click the OASIS_Icon.PNG icon.

2. Select Configuration from the drop-down list.

4.PNG

3. Click Users.

mceclip2.png

4. The Users Listing will appear.

mceclip3.png

5. Click a user in the listing to open it.

6. The User Viewer will appear.

7. ClickEdit_Button.PNGto edit the entry, then click the General Tab.

8. Under the Security section, turn on Two Factor Authentication.

9. Click Apply_Blue.png  at the bottom of the page.

 

Enabling 2FA For All Users

Requirements:

1. Click the OASIS_Icon.PNG icon.

2. Select Configuration from the drop-down list.

4.PNG

3. Click Software.

mceclip1.png

4. The Software page will appear.

5. Click the Global Settings tab, then click the Web tab.

mceclip1.png

6. Turn on Global Two Factor Authentication.

7. Click Apply_Blue.png.

 

Signing in with 2FA

1. The next time you sign into O4, you will be asked to provide a confirmation code.

2. OASIS will automatically send a verification email containing the code to the email address set up in your user editor.

code.PNG

Note: If you're haven't received a code, click Resend Code.

3. Once received, enter the confirmation code into the Confirmation Code field.

4. Click Frame_5__1_.png. You will be redirected to the O4 Home page.

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2 comments

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  • Can this setting be forced to the ON position by an admin so that an individual user is unable to bypass an organizational requirement for 2FA?

    0
  • Hi James,

    This is currently in our development queue. It will be published in our release notes as soon as it is pushed to production. Our release notes can be found here.
     
    Thank you,
    Lauren

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