O4 allows users to set up two-factor authentication (2FA). Once enabled, a user will be asked to provide a confirmation code each time they sign in. If a user remains signed in for more than 30 days, their access will expire, and the user will be signed out. This article will explain:
- How to enable 2FA for your user
- How to enable 2FA for another user
- How to enable 2FA for all users
- How to sign in with 2FA
For a visual walkthrough, watch our Two-Factor Authentication Setup Tutorial.
Enabling 2FA For Your User
1. Click the icon.
2. Select Security Settings from the drop-down list.
3. The User Security page will appear.
4. Under the Authentication section, turn on Two Factor Authentication.
5. Click .
Enabling 2FA For Another User
Requirements:
- User must have Admin access to Users.
1. Click the 
icon.
2. Select Configuration from the drop-down list.
3. Click Users.
4. The Users Listing will appear.
5. Click a user in the listing to open it.
6. The User Viewer will appear.
7. Clickto edit the entry, then click the General Tab.
8. Under the Security section, turn on Two Factor Authentication.
9. Click at the bottom of the page.
Enabling 2FA For All Users
Requirements:
- User must have Admin access to Users.
- User must have Admin access to Software.
1. Click the icon.
2. Select Configuration from the drop-down list.
3. Click Software.
4. The Software page will appear.
5. Click the Global Settings tab, then the Web tab.
6. Turn on Global Two Factor Authentication.
7. Click .
Signing in with 2FA
1. The next time you sign into O4, you will be asked to provide a confirmation code. OASIS will automatically send a verification email containing the code to the email address that is set up in your user editor.
2. Once received, enter the confirmation code into the Confirmation Code field.
3. Click . You will be redirected to the O4 Home page.
4. If you're having trouble seeing your code, click Resend Code.
Comments
2 comments
Can this setting be forced to the ON position by an admin so that an individual user is unable to bypass an organizational requirement for 2FA?
Hi James,
This is currently in our development queue. It will be published in our release notes as soon as it is pushed to production. Our release notes can be found here.
Thank you,
Lauren
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